SKILL: Observation
When we’re discussing Soft Skills, one of those most in demand in the marketplace is Observation. More specifically, in this context, we’re talking about Critical Observation.
What’s the difference? Plain, old, ordinary Observation is simply the ability to gather information based on what a person has seen (primarily), heard, read, or otherwise noticed. It is the intake of information. It’s a basic human skill, and one well worth developing.
Critical Observation, on the other hand, adds another layer of complexity. Here, the observer not only takes in information, but also applies a layer of analysis as to what information is important, how important different pieces of information are in a relative sense, and which pieces of information are likely to relate to each other.